Another contribution to my development is my department leadership team, who are supportive and can be a go-to soundboard when needed. It made me confident to become a manager. With their guidance, I worked on the skills necessary to perform at manager level. While I was a supervisor, my former manager was a great mentor to me.
You can learn many skills that will help you grow in the department or another in the company. Here you work with all departments and are guest facing. I think the ACE Club is a great starting point. My career path with Agua Caliente I started entry level with our players rewards club ACE Club, as a Club Representative, then I decided to take the next step to dual rate supervisor and now shift manager.
